How do I download the console’s log files?

Insert a USB key containing a copy of the Console Software. This will automatically open the console’s CDC Command Centre.

Double press the Expert View button found at the bottom right-hand corner of the large screen.

Press Copy Logs; the console will then download the log files to the USB key. This may take some time if there are a lot of log files.

It is advised that you delete the logs – press Clear All Logs – if it takes more than a couple minutes to copy.  Do not do this if you are using the desk, only if you are finished with it, as it closes the console software down in order to delete the logs.

Remove the USB key from the console. Zip-up the files and email them to Cadac’s service department, or your local distributor, for diagnostics.