A message appears on the screen notifying of a Central Console fail, what do I do next?
1. Insert a USB key in to the console with console software on (version is irrelevant) to access the Command Centre:
– Press Clear FailSafe: This will reset the registry and delete centre surface cache
– Restart Console
2. Navigate to drive C:/ using Explorer by either:
Inserting a USB key in to the console with console software on to access the Command Centre and then press ‘Explorer’
Or
Use a USB Keyboard:
– Press Ctrl+Alt+Del
– Open ‘Task Manager’
– Press Alt+f
– Type ‘explorer’ and press enter
The go to C:UsersecomixerAppDataLocal – make sure hidden files are shown to find AppData
– Delete ‘Cadac_Holdings_LTD’
– Restart Console