CDC five V5.26 Console Software

CDC five V5.26 Console Software

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DOC02 - CDC six - seven - PIC Programming– Issue B - Jan 2017

A guide of to where to find and and how to programme the PICS on the CDC five, CDC six and CDC seven-s circuit boards.

Click to open: DOC02 – CDC six – seven – PIC Programming– Issue B – Jan 2017

A guide to programming the PICS on the CDC five, CDC six and CDC seven-s circuit boards.

1. Insert a USB key in to the console with console software on (version is irrelevant) to access the Command Centre:
– Press Clear FailSafe: This will reset the registry and delete centre surface cache
Restart Console

2. Navigate to drive C:/ using Explorer by either:
Inserting a USB key in to the console with console software on to access the Command Centre and then press ‘Explorer’
Or
Use a USB Keyboard:
– Press Ctrl+Alt+Del
– Open ‘Task Manager
– Press Alt+f
– Type ‘explorer’ and press enter

The go to C:UsersecomixerAppDataLocal – make sure hidden files are shown to find AppData
– Delete ‘Cadac_Holdings_LTD
Restart Console

A message appears on the screen notifying of a Central Console fail, what do I do next?

The CDC five, CDC six, CDC seven and CDC seven-s come pre-configured with a Waves interface card which provides connectivity to the Waves MultiRack SoundGrid via Cat5e cable.

When connected to a suitable laptop or desktop computer with the Waves “Tracks” software installed, will record up to 64 tracks of 24-bit, 96 kHz audio.

Can I use Waves on the CDC five, CDC six, CDC seven or CDC seven-s?

In the Input / Output tables below all the “slots” in blue are shared.

Only one item out of each pair can be selected at a time. Once an item is selected the alternative option will be greyed out in the assignment window.

Note: There are no Waves outputs on slots 63 and 64, these slots are dedicated to the headphone output.

    Input
Waves	Local IO
1	Waves 1	-
2	Waves 2	-
3	Waves 3	-
4	Waves 4	-
5	Waves 5	-
6	Waves 6	-
7	Waves 7	-
8	Waves 8	-
9	Waves 9	-
10	Waves 10	-
11	Waves 11	-
12	Waves 12	-
13	Waves 13	-
14	Waves 14	-
15	Waves 15	-
16	Waves 16	-
17	Waves 17	-
18	Waves 18	-
19	Waves 19	-
20	Waves 20	-
21	Waves 21	-
22	Waves 22	-
23	Waves 23	-
24	Waves 24	-
25	Waves 25	-
26	Waves 26	-
27	Waves 27	-
28	Waves 28	-
29	Waves 29	-
30	Waves 30	-
31	Waves 31	-
32	Waves 32	-
33	Waves 33	-
34	Waves 34	-
35	Waves 35	-
36	Waves 36	-
37	Waves 37	-
38	Waves 38	-
39	Waves 39	-
40	Waves 40	-
41	Waves 41	AES in 1L
42	Waves 42	AES In 1R
43	Waves 43	AES In 2L
44	Waves 44	AES In 2R
45	Waves 45	AES In 3L
46	Waves 46	AES In 3R
47	Waves 47	AES In 4L
48	Waves 48	AES In 4R
49	Waves 49	Mic In 1
50	Waves 50	Mic In 2
51	Waves 51	Mic In 3
52	Waves 52	Mic In 4
53	Waves 53	Mic In 5
54	Waves 54	Mic In 6
55	Waves 55	Mic In 7
56	Waves 56	Mic In 8
57	Waves 57	-
58	Waves 58	-
59	Waves 59	-
60	Waves 60	-
61	Waves 61	-
62	Waves 62	-
63	Waves 63	-
64	Waves 64	-

    Output
Waves	Local IO
1	Waves 1	-
2	Waves 2	-
3	Waves 3	-
4	Waves 4	-
5	Waves 5	-
6	Waves 6	-
7	Waves 7	-
8	Waves 8	-
9	Waves 9	-
10	Waves 10	-
11	Waves 11	-
12	Waves 12	-
13	Waves 13	-
14	Waves 14	-
15	Waves 15	-
16	Waves 16	-
17	Waves 17	-
18	Waves 18	-
19	Waves 19	-
20	Waves 20	-
21	Waves 21	-
22	Waves 22	-
23	Waves 23	-
24	Waves 24	-
25	Waves 25	-
26	Waves 26	-
27	Waves 27	-
28	Waves 28	-
29	Waves 29	-
30	Waves 30	-
31	Waves 31	-
32	Waves 32	-
33	Waves 33	-
34	Waves 34	-
35	Waves 35	-
36	Waves 36	-
37	Waves 37	-
38	Waves 38	-
39	Waves 39	-
40	Waves 40	-
41	Waves 41	AES Out 1L
42	Waves 42	AES Out 1R
43	Waves 43	AES Out 2L
44	Waves 44	AES Out 2R
45	Waves 45	AES Out 3L
46	Waves 46	AES Out 3R
47	Waves 47	AES Out 4L
48	Waves 48	AES Out 4R
49	Waves 49	Line Output 1
50	Waves 50	Line Output 2
51	Waves 51	Line Output 3
52	Waves 52	Line Output 4
53	Waves 53	Line Output 5
54	Waves 54	Line Output 6
55	Waves 55	Line Output 7
56	Waves 56	Line Output 8
57	Waves 57	-
58	Waves 58	-
59	Waves 59	-
60	Waves 60	-
61	Waves 61	-
62	Waves 62	-
63	-	Headphones L
64	-	Headphones R

CDC five, CDC six, CDC seven and CDC seven-s local I/O mapping and sharing with Waves

1. Insert a USB key in to the console with console software on (version is irrelevant) to access the Command Centre:

  • Press Clear FailSafe – This will reset the registry and delete centre surface cache
  • Restart Console

2. If Clear FailSafe failed to fix the issue, insert a USB key in to the console with console software on to access the Command Centre:

  • Press ‘CMD
  • Using a USB keyboard
  • Type in ‘lodctr /rthen Enter
  • It should give you a message confirming memory counters reset.
  • Restart Console

3. If you cannot access the Command Centre with a USB key attach a USB keyboard to the console:

  • Press Ctrl+Alt+Del
  • Open ‘Task Manager
  • Press Alt+f
  • Type ‘cmd
  • Press Enter
  • Type in ‘lodctr /r’ then Enter
  • It should give you a message confirming memory counters reset.
  • Restart Console

Console fails to load successfully and the log files says memory corrupt, what do I do next?

Insert a USB key in to the console with console software on to access the Command Centre:

  • Restart Console
  • Press ‘Program Upgrade’ – this should re-install the console software that is on the USB key and remove the debug code.

Console starts up in Debug Mode, what do I do next?

If you are having issues with using a USB key containing a Waves license for a CDC console that has been generated on an Apple Mac, or on a new USB key, you will need to follow the instructions below on how to reformat the key.

On the Mac open: Applications | Utilities | Disk Utilities.

Then erase the USB key as per the screen shot:

Waves USB key formatting

Then open Waves Central and add the license to the USB key as normal.

If you don’t first do the erase / reformat step on a new, or Mac formatted, USB key a PC, or CDC console, cannot see the USB key – however a Mac and Waves Central will.

Formatting a USB key for use with a Waves license

Insert a USB stick with software inside (version is irrelevant) into the USB slot which will bring up the CDC Command Centre.

Press the button named Touch Screen Calibrate then press the button labelled Monitor Mapping.

Each screen will prompt you to touch it, when you do this on each of the screens respectively you will have successfully re-calibrated the screens.

How do I calibrate a screen on a CDC five, CDC six, CDC seven, CDC seven-s or CDC eight?

Insert a USB key containing a copy of console’s software. This will open automatically open the consoles CDC Command Centre.

Press the Expert View button in the bottom right-hand corner of the screen.

Press Copy Logs, the console will write its log files onto the USB key.

Remove the USB key from the console, then attached and email the files to Cadac’s service department or your local distributor for diagnostics.

How do I download the console’s log files?

1. Insert a USB key in to the console with console software on (version is irrelevant) to access the Command Centre

  • Press Clear all Logs

2. Using a USB Keyboard

  • Press Ctrl+Alt+Del
  • Open ‘Task Manager’ and ‘End Task‘ for the console software

How do I stop the console programme running on the console?

Important: Backup all show files that are on the console

  • Download the Console Software file from the relevant link above
  • Then unzip this file into the route directory of an empty USB stick
  • Power up the console and wait for it to boot up
  • Plug the USB stick into a USB port on the console
  • The new Simple Command Centre Screen will appear on the main screen

  • Press Software Update then wait till done
  • Press Power Down and remove USB
  • Make sure the console is completely off then Power Up the console

If you are updating from V4.** it is recommended that you should do the following instead:

  • It is recommended to perform a Factory Reset and Update on the console
  • Click YES on “Are You Sure You Want to Delete Everything?” then wait until done
  • Click Update Software Launcher then wait till done.
  • You must then Clear Caches and wait until it finishes
  • Press Power Down and remove USB
  • Make sure the console is completely off then Power Up the console

After this you should have the latest version of software on your console.

How do I upgrade the software on the CDC five, CDC six, CDC seven, CDC seven-s or CDC eight?

As standard the CDC five, CDC six, CDC seven, CDC seven-s and CDC eight have 2 pairs of MegaCOMMS connectors on the rear. This will allow up to 2 MegaCOMMS compatible units to be connected to the console. However if the console is connected to a CDC MC Router this allows the console to be connected to further 11 MegaCOMMS devices.

How many I/O boxes can I connect to the CDC five, CDC six, CDC seven, CDC eight or CDC seven-s?

The CDC six, CDC seven and CDC seven-s will run on a single external PSU 4800, however a second external PSU will add redundancy. The CDC five has one internal PSU, however an additional PSU 4800 can be added for redundancy.

The PSU 4800 can also be used as a redundant supply for the CDC I/O 6448 stagebox.

How many PSUs do I need to run a CDC five, CDC six, CDC seven or CDC seven-s?

 Formatting Waves Drive

The linked PDF document provides Instructions on how to reformat the Waves drive on the CDC six or CDC seven.

Click to open: DOC02-Formatting Waves Drive – Issue B – Jan 2017

How to format the Waves drive

If you have attempted a factory reset but you are still having issues on start-up with your console try the following procedure as some of the folders in Windows may have been inadvertently locked.

  • Download the latest version of the Console Software
  • Then unzip this file into the route directory of an empty USB stick
  • Plug the USB stick into a USB port on the console
  • The Command Centre with appear on the main screen
  • On the Command Centre press the red button Clear FailSafe
  • You must then also do a Clean Program Update
  • You then need to power down (ideally power cycle the PSUs) your console then restart the console
  • All the folders will now be unlocked and this should resolve the start-up issues

Note:

  • It is also recommended if you have been running an older software version on the console that a Program Update should also be done
  • If the Loader Upgrade button is highlighted in green then please press it
  • Remember you then need to power down (ideally power cycle the PSUs) your console then restart the console

I have attempted a factory reset but the console is still having issues on start-up. What should I do?

The best course of action is to do what is known as a Total Recall. A Total Recall will completely wipe the console of its current software version and allow you to then re-install the console software.

Follow the steps below and you will end up with a working console. BUT before you do this procedure save any show files that are on the console as they will be deleted.

1. Download the CDC Console Software from the website

2. Then unzip this file into the route directory of an empty USB stick

3. Plug the USB stick into a USB port on the console, while the console is switched on

4. The CDC Command Centre with the upgrade menu will appear on the main screen

If the Command Centre does not start, connect a USB keyboard to the console:

  • Press CTRL-ALT-DEL
  • Navigate to Start Task Manager
  • Press ALT-F
  • Type “Explorer
  • Press Enter
  • Go to step 6

5. Double Tap the button Expert View in the bottom right-hand corner of the screen

6. Press the icon highlighted in red Total Recall, this will restart the console

7. Remove the USB stick when the console shuts down

8. The console will reboot, select English when prompted to choose language

9. Next the console will indicate that it cannot find any software – there will be a large red warning screen, do not worry. It says invalid console because the Total Recall has removed all the console data.

10. At this point insert the USB, and the console will shut down

11. Remove the USB when the console shuts down

12. The Console will then reboot automatically. When the console loader appears, it will try to load the software and eventually say ‘Please Re-load Software’ in the black text box, at this point insert the USB key once more.

13. Then CDC command centre will then appear, press Update Software, and then Power down and remove the USB

14. Restart the console. This restart will NOT work

15. Turn the Power Supply Unit off and then back on, followed by turning the console back on

16. On the next start up, the software will be fully installed, and the Total Recall has been successfully performed

I have tried to upgrade my console with new software and the upgrade seems to have failed and the console no longer works. What should I do now?

nstallation of Waves Track Live on a PC or Mac

The linked PDF document provides instructions for the installation of Waves software necessary to run Tracks Live on a PC / Mac for use with CDC eight, seven-s, six or five console.

Click to open: DOC02-Installation of Waves Track Live on a PC or Mac

Installing Waves on PC or Mac

The linked PDF contains the instructions for the installation and configuration of Waves ‘Tracks Live’ on a PC / Mac for use with a Cadac CDC six, seven and eight console.

Click to open: DOC02-Waves Tracks Live Installation PC Mac – Issue B – July 2016 (1)

Installing Waves Track Live on PC or Mac

If you are finding that you are having problems updating the user options for start-up on your console try the following procedure as some of the folders in Windows may have been inadvertently locked.

  1. Download the latest version of the Console Software from the website
  2. Then unzip this file into the route directory of an empty USB stick
  3. Plug the USB stick into a USB port on the console
  4. The CDC Command Centre with appear on the main screen
  5. Press the Expert View button in the bottom right-hand corner of the screen
  6. On this screen press the red button Clear FailSafe 
  7. You then need to power down (ideally power cycle the PSUs) your console then restart the console
  8. All the folders will now be unlocked and there should now be no issues when updating the user options

Note:

  • It is also recommended if you have been running an older software version on the console that a Program Update should also be done
  • It is also recommended if you have attempted a Factory Reset then a Clean Program Update should also be done
  • If the Loader Upgrade button is highlighted in green then please press it
  • Remember you then need to power down (ideally power cycle the PSUs) your console then restart the console

My console will not update the user options for start-up. What should I do?

If you are finding that you are having problems updating Cues on your console try the following procedure as some of the folders in Windows may have been inadvertently locked.

  1. Download the latest version of the Console Software
  2. Then unzip this file into the route directory of an empty USB stick
  3. Plug the USB stick into a USB port on the console
  4. The CDC Command Centre with appear on the main screen
  5. Press the Expert View button in the bottom right-hand corner of the screen
  6. On this screen press the red button Clear FailSafe
  7. You then need to power down your console (ideally power cycle the PSUs) then restart the console
  8. All the folders will now be unlocked and there should now be no issues when updating your Cues

Note:

  • It is also recommended if you have been running an older software version on the console that a Program Update should also be done.
  • It is also recommended if you have attempted a Factory Reset then a Clean Program Update should also be done.
  • If the Loader Upgrade button is highlighted in green then please press it.
  • Remember you then need to power down your console (ideally power cycle the PSUs) then restart the console

My Cues are not being updated. What should I do?

If you are finding that you are having problems loading show files on your console try the following procedure as some of the folders in Windows may have been inadvertently locked.

  1. Download the latest version of the Console Software
  2. Then unzip this file into the route directory of an empty USB stick
  3. Plug the USB stick into a USB port on the console
  4. The CDC Command Centre with appear on the main screen
  5. Press the Expert View button in the bottom right-hand corner of the screen
  6. On this screen, press the red button Clear FailSafe 
  7. You then need to power down your console (ideally power cycle the PSUs) then restart the console
  8. All the folders will now be unlocked and there should be no issues when loading your show files

Note:

  • It is also recommended if you have been running an older software version on the console that a Program Update should also be done
  • It is also recommended if you have attempted a Factory Reset then a Clean Program Update should also be done
  • If the Loader Upgrade button is highlighted in green then please press it
  • Remember you then need to power down your console (ideally power cycle the PSUs) then restart the console

My show files will not load properly. What should I do?

DOC02 – Corrupt Waves Card Reprogram – Issue B - Jan 2017

The linked PDF document covers the procedure for re-programming the PIC on the Waves card when the card has become corrupt

Click to open: DOC02 – Corrupt Waves Card Reprogram – Issue B – Jan 2017

Re-programming a Corrupt Waves card

PIC programming tool

The linked PDF document provides a recommendation for a PIC programming tool that is needed to upgrade the PICS on Cadac products.

Click to open: DOC02 – PIC programming tool – Issue C – Jan 2017

Recommended PIC programming tool

DOC02-CDC five-six-seven-s Firmware Update USB - Issue E - November 2018

The linked PDF document provides instructions on how to update the CDC five, CDC six or CDC seven-s firmware via USB.

Click to open: DOC02-CDC five-six-seven-s Firmware Update USB – Issue F – April 2019

Upgrading CDC five, CDC six or CDC seven-s Firmware via USB

Waves Effects - External Only

The linked PDF document provides instructions for use of Waves ‘Effects’ plug-ins with a Cadac digital mixing console.

Click to open: DOC02-Waves Effects – External Only – Issue A – Oct 2018

Using Waves Effects

The linked PDF document provides instructions for using Waves Tracks Live on a PC or Mac for audio playback / recording with a Cadac CDC six, CDC seven and CDC eight mixing console.

Click to open: DOC02-Using Waves Tracks Live – Issue E – October 2018

Using Waves Track Live on a PC or Mac

The login details for the customer repository are:
Login: customer
Password: cadac1968

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