A guide on how to change the BIOS battery in a CDC six and CDC seven fitted with a 19196 power distribution board
The linked PDF document provides a guide on how to change the BIOS battery in a CDC six and seven fitted with a 191964 power distribution board.
Click to download: DOC02 – CDC six – seven – 19196 BIOS Battery – Issue B – Nov 2019
A guide on how to change the BIOS battery in a CDC six and CDC seven fitted with a 19196 power distribution board
The linked PDF document provides a guide on how to change the BIOS battery in a CDC five, six and seven-s fitted with a 19224 power distribution board.
Click to download: DOC02 – CDC five- six -seven-s – 19224 BIOS Battery – Issue B – Nov 2019
A guide on how to change the BIOS battery in a CDC five, CDC six and CDC seven-s fitted with a 19224 power distribution board
If the centre section of the console surface fails to start-up correctly this is most likely due to the Cached Files being corrupt. This can occur when the console has been switched off incorrectly e.g. has the power pulled.
To fix the issue insert a USB key with the appropriate software for the console (e.g. CDC six Console Software for a CDC six) into the desk.
Press Clear Caches when it pop ups on the screen, then wait for it to finish processing – this may take several minutes.
Pressing Clear Caches on the software command key will fix this issue as it clears out and checks for corruption in the Cadac files.
NOTE: It is advised to use the Clear Caches button whenever you update the console.
WARNING: If the incorrect Console Software version has been used (e.g. CDC six Console Software on a CDC five) pressing Clear Caches will stop the desk from loading, and will require a TOTAL RECALL to fix.
Manually Remove Cashed Files
You can also remove Cached Files manually (or check if they are there) by going into Explorer on the console:
C:\Users\ecomixer\AppData\Local
You can insert an appropriate Console Software USB key in to the console, then double tap on Expert and then press Explorer, which will allow you to then navigating to the folder.
Or by using a USB keyboard attach to the desk.
- Press CTRL-ALT-DEL
- Navigate to Start Task Manager
- Press ALT-F
- Type “Explorer”
- Press Enter
App Data is a hidden folder so you need to make sure you can see hidden files before you can access it by:
- Select Folder Options in the ecomixer folder, then select the View tab
- Under Advanced Settings, select Show Hidden Files, folders, and drives, and then select OK
Delete all folders within the Local folder that relate to CADAC and SCC Audio. NO OTHER FOLDERS.
If the corrupted files have been removed then the desk will start up without any issues.
Centre Section of the surface fails to start-up correctly on a CDC six, CDC seven and CDC seven-s
The CDC MC Dante has two internal Brooklyn cards, both of which have to be updated at the same time with the same code.
To update the cards within the CDC MC Dante unit it will require:
-
- A PC or Apple Mac
- Ethernet cables
- Dante Firmware Update Manager program available from the Audinate website.
- This is available for either a Mac or PC:
- The latest Dante firmware update file from the Cadac FTP site (cadacdigital.com): CDC MC Dante Firmware
- (Cadac FTP: Username:customer / Password:cadac1968)
The procedure on how to update the cards within the CDC MC Dante unit you will need to follow the guide from Audinate (see link) which describes the process: Audinate-dante-firmware-update-manager-user-guide
Note:
-
- The update does not require the lid of the CDC MC Dante to be removed
- If an Ethernet switch is available, both cards can be updated at once. Alternately the process can be repeated for the second Brooklyn card (primary B).
- Ensure you have any firewalls switched off
- Don’t remove power to the CDC MC Dante once flashing has commenced
Once the update is complete, the status window should look like below:
The option to manually set the IP address should also now be an option
A guide to updating the Brooklyn cards within the CDC MC Dante
The linked PDF document provides instructions on installing a Bootloader on the CDC MC Router plus the process to update the FPGA and PIC
Click to download: DOC02 -CDC MC Router Installing a Bootloader–Issue A-Jan 2017
A guide to installing a Bootloader on the CDC MC Router
The linked PDF document provides a guide to updating the PIC and FPGA on the CDC MC Router
Click to download: DOC02-CDC MC Router Programming PIC+FGPA-Issue A-Jan 2017
A guide to programming the PIC and FPGA on the CDC MC Router
The linked PDF document provides a guide to updating the PIC and FPGA on the CDC AES3 stagebox.
Click to download: DOC02 – CDC MC AES3 – FPGA PIC Programming – Issue A – May 2017
A guide to programming the PICS and FPGA on the CDC MC AES3
A guide of to where to find and and how to programme the PICS on the CDC five, CDC six, CDC seven and CDC seven-s circuit boards.
Click to open: DOC02 – CDC six – seven – PIC Programming– Issue B – Jan 2017
A guide to programming the PICS on the CDC five, CDC six and CDC seven-s circuit boards
This document is a guide to adjusting the screen resolution for the 6.5” screen on both the CDC six, CDC seven and CDC seven-s to the correct factory settings.
Click to open: DOC02 – Adjusting 6.5” Screen Resolution – Issue B – Jan 2017
Changing the 6.5 inch Screen Resolution
The linked PDF document provides instructions for “flipping” the small 6.5” screen
Click to open: DOC02- Screen Flip Issue B – Jan 2017
Flipping the 6.5 inch screen
The linked PDF document provides Instructions for the screen adjustment instructions for the CDC six to stop “phantom touch”.
Click to open: DOC02-CDC six Screen Adjustment – Issue A – Feb 2016
“Phantom” Touch Screen Adjustment
The linked PDF document provides instructions on updating the FPGA in the CDC MC MADI
Click to download: DOC02-CDC MC MADI Programming FGPA-Issue A-Jan 2017
Programming the FPGA on a CDC MC MADI
The linked PDF document provides instructions on updating both the PIC and the FPGA in the CDC MC MADI
Click to download: DOC02-CDC MC MADI Programming PIC+FGPA-Issue A-Jan 2017
Programming the PIC and the FPGA on a CDC MC MADI
The linked PDF document covers the procedure for re-programming the PIC on the Waves card when the card has become corrupt
Click to open: DOC02 – Corrupt Waves Card Reprogram – Issue C – July 2019
Re-programming a Corrupt Waves card
The linked PDF document provides instructions on how to update the CDC five, CDC six or CDC seven-s firmware via USB.
Click to open: DOC02-CDC five-six-seven-s Firmware Update USB – Issue F – April 2019
Upgrading CDC five, CDC six or CDC seven-s Firmware via USB
To update the CDC I/O 3216 you will need to connect it to a Windows PC via a USB cable.
But first, if you do not already have it installed, you will need to download and install the CDC I/O 3216 FPGA Loader App on to you PC before you can update the firmware on the stage box.
Below are the instructions on how to install the FPGA Loader on the PC:
- Download the the CDC I/O 3216 update package from the Cadac Ftp site
- Unzip IO3216 FPGA Loader App into a suitable folder on your PC
- To install the program CDC I/O 3216 FPGA Loader App double click on setup.exe in the folder.
- If you have Windows 10 you will need to follow the steps below inorder for the Drivers to be installed:
- Click over the START button (bottom left) and then click on the Power selection
- Hold down the Shift key on the keyboard and click on Restart
- This presents a screen titled Choose an Option, select Troubleshoot
- In the next screen select Advanced Options
- In the next screen select Start-up Settings
- In the next screen click on Restart
Your PC will re-boot and present a screen titled Startup Settings, press F7 (or 7) to disable driver signing enforcement.
When the PC has finished re-booting you will be able to connect the CDC I/O 3216 via the USB port on the rear of the unit to your PC with a suitable USB cable.
- Plug the CDC I/O 3216 into a free USB port on your PC
- Windows will ask for a Driver Disk, point it at the Driver and INF folder that has been unzipped from the IO3216 FPGA Loader App.zip
Run the StageBox Audio Mixer program from the icon installed on your desktop. This should give you a program Window that looks like the one below:
- Note the box in the upper right is GREEN and reporting that the Device is plugged in. If there is any problem this box will be RED.
- Click the Browse button and find the rbf file: IO3216 MegaCOMMS FPGA/FMW-19116-A10 IO3216 MegaCOMMS FPGA/fmw19116a10.rbf that you have downloaded from the link at the beginning of this document
- When the file has loaded, the Program Flash button becomes active. Click this and watch the messages in the Output Terminal window. When the message reaches 100% the the file has bee updated.
- The stage-box will take itself off-line and the box in the upper right will go RED
- Close the program by clicking the Exit Application button
- Finally turn the stage-box OFF and then ON again
You should now have the latest firmware version on the CDC I/O 3216.
Upgrading the Firmware on a CDC I/O 3216
Below are the instructions on how to update the firmware on the CDC I/O 6448:
- Download the file from the relevant link from the Cadac FTP site
- Copy the required RBF file onto a clean USB stick
- Switch ON the CDC I/O 6448
- Insert the USB key into the back of the CDC I/O 6448
- Wait for the flashing RED LED to stop flashing
- Turn OFF the CDC I/O 6448 and remove memory stick
- To complete the update switch ON the CDC I/O 6448
You should now have the latest firmware version on the CDC I/O 6448.